How can we help?
We're a small team and we read every message. Email support@wishme.ai and we'll usually reply within 1–2 business days.
Report a bug
Tell us what happened, the steps to reproduce it, your device and app version, and a screenshot if you can.
Suggest a feature
Ideas for reminders, gift ideas or anything else? We'd love to hear them.
Billing & refunds
Subscriptions are managed by Apple or Google. See the cancellation steps below.
Frequently asked questions
How do I add someone's birthday?
Tap the + button, then add the person manually (name, birthday, relationship and a few interests) or choose Import from contacts to pick people and their birthdays from your phone.
How do the AI gift ideas work?
Open a person and tap View gift ideas. WishMe uses their interests, age and your relationship to suggest ideas with a reason, an estimated price in your currency and a way to find each one. Adding a few specific interests makes the ideas much better. You can also try the web gift finder.
I'm not getting reminders
- Make sure notifications are allowed for WishMe in your device settings.
- Check reminders are enabled in WishMe → Profile → Settings.
- Turn off Focus / Do Not Disturb, and on Android disable battery optimization for WishMe if reminders arrive late.
- Open the app once after a phone restart or app update so reminders can be rescheduled.
How do I cancel or manage WishMe Pro?
- iPhone / iPad: Settings → your name → Subscriptions → WishMe.
- Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions → WishMe.
Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app doesn't cancel a subscription. Refunds are handled by Apple (reportaproblem.apple.com) or Google Play. Moved to a new phone? Use Restore purchases in the app.
Is my data private?
Your people, dates and saved ideas are stored on your phone, not on our servers, and WishMe doesn't need an account. When you ask for gift ideas or a card message, only the details needed for that request are sent to our AI service and they aren't stored. Read the Privacy policy for details.
Will I lose my data if I change phones?
Because data is stored on your device, it moves with your phone's backup/restore (iCloud or Google backup, depending on your settings). You can also use Export data in Settings to keep a copy.
How do I delete my data?
Go to Profile → Settings → Delete account. Full details are on the account deletion page.
Which languages does WishMe support?
The app is available in 41 languages and follows your phone's language by default. You can change it in Settings.
Still stuck? Email support@wishme.ai. Including your device model and app version (Profile → Settings) helps us help you faster.